Legal notice

LEGAL INFORMATION

Last updated: 9 September 2026

This website and online store operate under the VÉNAT brand. The information below applies to the use of venat.se and purchases made through the website.

COMPANY INFORMATION

Brand: VÉNAT
Company name: [Registered company name]
Company registration number: [Company registration number]
VAT registration number: [VAT number]
Registered address: [Company's registered address]
Country: Sweden
Email: support@venat.se
Phone: [Phone number]

ABOUT VÉNAT.SE

VÉNAT offers skincare products and related digital services and content through venat.se.

We strive to ensure that all information about products, ingredients, prices, availability, deliveries and other content on the website is accurate and up to date.

However, typographical errors, technical errors or outdated information may occur. We reserve the right to correct obvious errors and update information when necessary.

PRICES AND CURRENCIES

Prices are displayed in the currency applicable to the market the customer is visiting.

For customers in Sweden, prices are normally displayed in Swedish kronor (SEK). In other markets, prices may be displayed in euros (EUR), Danish kroner (DKK), Norwegian kroner (NOK) or another available local currency.

Prices include applicable VAT where required by law, unless otherwise clearly stated.

Any shipping costs and other fees are shown before the order is completed.

PRODUCT INFORMATION

We work to ensure that product descriptions, ingredient information, images and other product information are as accurate as possible.

The product's appearance, colour or packaging may differ slightly from the images on the website. Packaging, design and formulations may also be updated over time.

Skincare and product information on venat.se is intended for cosmetic and informational purposes and does not replace professional medical advice.

VÉNAT AI SKIN SCAN

VÉNAT AI Skin Scan is a digital tool that provides cosmetic guidance and skincare or product recommendations based on information and images voluntarily provided by the user.

The results are for guidance only and should not be regarded as medical advice or a diagnosis.

More information about how personal data is processed in connection with the service can be found in our privacy policy.

INTELLECTUAL PROPERTY RIGHTS

VÉNAT's name, logo, visual identity, product names, product design, photographs, graphics, videos, texts and other original material on venat.se may be protected by copyright, trademark law and other intellectual property rights.

The material may not be copied, reproduced, distributed, sold or used commercially without prior permission from VÉNAT or the relevant rights holder, except where such use is permitted by law.

CONSUMER RIGHTS

Sales to consumers are subject to applicable Swedish and European consumer legislation.

As a consumer within the EU, you generally have a 14-day right of withdrawal for distance purchases, subject to the exceptions provided by applicable law.

For certain sealed cosmetic products, the right of withdrawal may be limited once a seal has been broken if the product is unsuitable for return for health or hygiene reasons.

This does not affect your statutory rights if, for example, a product is faulty or defective.

More information is available in our terms and conditions and our returns and refunds policy.

DELIVERIES

Available delivery options, prices and estimated delivery times vary depending on the customer's market and delivery address.

Current information is displayed on venat.se and at checkout.

Full information is available in our shipping policy.

PERSONAL DATA AND COOKIES

VÉNAT processes personal data in accordance with applicable data protection legislation, including the GDPR where applicable.

Information about which personal data we process, why it is processed and what rights you have can be found in our privacy policy.

Information about cookies and similar technologies is available on the website and in our privacy and cookie settings.

EXTERNAL SERVICES

VÉNAT may use external service providers for, among other things, ecommerce, payments, deliveries, analytics, translation, marketing and technical functions.

VÉNAT's online store is operated through Shopify.

Certain external services may be subject to the respective provider's own terms and privacy policy.

APPLICABLE LAW

VÉNAT's business and these legal notices are subject to Swedish law where applicable.

This does not limit mandatory consumer protection to which a consumer may be entitled under the legislation of their country of residence.

CONTACT

If you have questions about VÉNAT, a purchase, our terms or the information on the website, you are welcome to contact us.

VÉNAT

Email: support@venat.se
Website: venat.se
Country: Sweden